TD Garden: A Practical Visitor Guide

What TD Garden is and where it sits

TD Garden is an arena in Boston, Massachusetts, and it shares its site with North Station, the transit hub at 135 Causeway Street, Boston, MA 02114. North Station serves MBTA Subway Orange and Green Lines, Commuter Rail on the Purple Line, and Bus lines.

Because the arena and the station occupy the same location, much of a visit here is a transit plan rather than a driving plan. The official pages cover how to arrive, which entrance to use, what you can bring and how accessibility services work. Details the official pages do not state are noted as not confirmed in the sources checked rather than guessed.

• Browse events on SeatCommons

Getting to TD Garden by transit and rideshare

The MBTA Subway is the most direct option. Riders take the Green or Orange Line to the North Station stop and enter TD Garden at either the East or West entrance.

Commuter Rail riders coming from points north arrive direct into North Station, which the official page describes as being at the same location as TD Garden.

For rideshare, the official page states that beginning May 1, 2025, the Boston Transportation Department along with ride share services began geolocating pick-up and drop-off services to Merrimac Street from 7 p.m. to 2 a.m. daily. There are no designated drop-off or pick-up locations in front of TD Garden, and the official guide notes that guests arranging a pickup from Causeway Street may find it helpful to include a cross street.

• Green or Orange Line: ride to the North Station stop, then use the East or West entrance.
• Red Line: ride to Park Street, switch to the Green Line Eastbound for 3 stops to North Station.
• Blue Line: ride to Government Center, switch to the Green Line Eastbound for 2 stops to North Station.
• From South Station: Red Line 2 stops to Park Street, then Green Line Eastbound 3 stops to North Station.
• From Logan Airport: Blue Line inbound 4 stops to Government Center, then Green Line Eastbound 2 stops to North Station.
• From all other Southside Commuter Rail Lines: get off at Back Bay Station and take the Orange Line direct to North Station.
• Old Colony and Fairmont Lines: follow the instructions given from South Station.
• The entrance to the MBTA transit passage is open and links North Station's MBTA Commuter Rail to the Subway Station beneath Causeway Street.

Entrances, levels and finding your seat

Guests arriving by Green or Orange Line enter at either the East or West entrance. The accessible entrance is at the main entrance at the Hub on Causeway, with elevators located beside the Hub on Causeway escalators.

Elevator access to Level 2 is available from the North Station Concourse, The Hub On Causeway and the North Station Parking Garage. On Level 2, two elevators provide access to all arena levels. All levels of the arena are reachable by elevator, escalator and stairs, and public elevators are operated by TD Garden team members.

Guest Services is located at Level 4, Loge 4 and Level 7, Section 307. First Aid is on Level 4 across from Section 15/16.

• Enter at the East or West entrance from the Green and Orange Lines.
• Accessible entrance: main entrance at the Hub on Causeway, elevators beside the Hub on Causeway escalators.
• Elevators to Level 2: North Station Concourse, The Hub On Causeway and the North Station Parking Garage.
• Guest Services: Level 4, Loge 4 and Level 7, Section 307.
• First Aid: Level 4, across from Section 15/16.
• Elevators exclusive to Boston Garden Society members reach all arena levels and the North Station Parking Garage.

Food, drink and what you can bring in

Outside food and beverages, including alcoholic beverages, are not permitted in the arena. Guests must dispose of unauthorized items before entering, and TD Garden will not check in or store any food or beverage items.

Inside, Delaware North Sportservice is the food, beverage and retail provider for TD Garden. The arena offers a $5 Value Menu featuring select food and beverage items at various concession stands, with locations that may vary; the official guide places it at select concessions on levels 4 and 7. A $5 Value Beer special is available at rotating stands throughout the season.

TD Garden is a cash-to-card arena. Only contactless payment options are accepted within the arena, including credit card, mobile payment, TD Garden Hub app wallet and debit card. Cash-to-Card kiosks convert cash to prepaid credit cards at no cost to get a card and no fees to use the card, and the cards are not reloadable.

Guests with specific or special dietary needs due to medical conditions or religious requirements should contact TD Garden at 617-624-1331. The venue is not a peanut-free facility, but food items are not cooked in peanut oil and peanuts sold at TD Garden are prepackaged.

• Courtesy cups of tap water are available for all guests by asking a concessions stand server.
• Complimentary cups of water are also available at Guest Services on Level 4, Loge 4 and Level 7, Sec 305, with water stations on Level 7, Sec 306/307.
• Water bottle refill stations are available on Level 4, Section 17 and on Level 7.
• Cash-to-Card kiosks: across from Level 4, Loge 7/8; across from Level 7, Section 307; and outside the Level 5 Ford SportsDeck.
• Alcohol is served at most TD Garden events. No more than two alcoholic beverages are served to a patron at one time, and service ends at least one hour prior to the scheduled end of an event.
• Accepted alcohol ID includes a MA driver's license, MA liquor ID, MA ID card, out of state driver's license plus secondary ID for guests under 30, out of state driver's license for guests over 30, Passport Booklet and Military ID. International driver's licenses are not accepted.

Accessibility at TD Garden

The accessible entrance is at the main entrance at the Hub on Causeway, with elevators beside the Hub on Causeway escalators. Elevator access to Level 2 is available from the North Station Concourse, The Hub On Causeway and the North Station Parking Garage, and on Level 2 two elevators provide access to all arena levels. All levels are accessible by elevator, escalator and stairs, and public elevators are operated by TD Garden team members.

Accessible seating is available in a variety of locations throughout each level, and seating locations vary depending on the particular event. To purchase accessible seating, guests visit ticketmaster.com, select the event and click the accessible seating icon, or purchase at the TD Garden Box Office during normal business hours. Wheelchair and companion seating is for guests with disabilities and their companions, and TD Garden reserves the right to take action up to investigation, relocation, ejection or season ticket revocation for accessible seating ticket fraud.

Pre-arranged escort requests for a wheelchair or walking escort must be submitted 72 hours prior to the event. Wheelchair escorts meet at Elevator 1 unless an alternate location was approved by TD Garden personnel; guests unable to submit a request within the 72-hour window may request a wheelchair upon arrival at Elevator 1.

Assistive listening devices are available at all TD Garden events for guests who are deaf, hard of hearing, blind or have low vision. Devices can be accessed at Guest Services on Level 4 at Loge 4 or Level 7 at Balcony 305. Guests are advised to contact the ADA Info Line at 617-624-1750 (during active event hours) or [email protected] at least 14 days prior to the event; guests who reserve a device ahead of time must provide a major credit card, driver's license or state issued I.D.

Interpretive services can be arranged by contacting the ADA line at 617-624-1750 or [email protected] at the time of purchase or at least 14 days prior to the event. Live captioning services are available for guests attending all Bruins and Celtics games, shown in the arena bowl on the digital rings above Loge 5 and Loge 16, and also on personal devices via the Boston Bruins + TD Garden App.

TD Garden is certified sensory inclusive and has partnered with KultureCity to make all events hosted at the arena sensory inclusive. Sensory bags can be checked out at Guest Services on the Loge concourse at section 4 and on the Balcony concourse at section 305; they contain noise canceling headphones, fidget toys, cue cards, and a KultureCity VIP credential and lanyard. Sensory rooms are located at Level 4: Loge 5, Level 5: Outside Suite 503, Level 7: Balcony 306 and Level 9: Outside Rafters 31.

Service dogs trained to provide services and tasks for persons with disabilities are permitted; support or companion animals are not. Guests with service dogs may not take up additional seats unless a ticket has been purchased for the adjacent seat for the service dog. NEADS and TD Garden have partnered to expand the Red Vest Accessible Program for service dog teams.

All restrooms within TD Garden are fully accessible. Family restrooms are at Level 4 Loge 8, Level 4 Loge 15 (within First Aid), Level 5 Outside Suite 503, Level 6 Outside Suite 605, Level 7 Balcony 304, Level 7 Balcony 320 and Level 9 Rafters 7. A Family Restroom is also available inside First Aid on Level 4 near Section 15/16, and nursing accommodations are available inside First Aid.

Many events hosted at TD Garden feature pyrotechnics, flashing lights, lasers and loud noises. Last checked October 28, 2026.

Parking and drop-off

The North Station Garage is located directly underneath TD Garden and is open daily from 5:00 AM to 1:00 AM. For directions, guests navigate to the Causeway Street ramp located at 140 Causeway Street, Boston, MA 02114. Elevators in the parking garage bring guests directly to the main concourse in North Station or The Hub on Causeway, with access to the MBTA, Commuter Rail and street level.

Published rates are specific. A $70 game rate is available when entering within 4 hours of the event start time. The garage also offers a flat non-event early bird special rate of $30 when you enter before 9:00am and exit before 6:00pm. The maximum vehicle height for the garage is 6'8". For general information such as rates and height limits, the garage phone number is 617-226-8941.

The directions and parking page includes a parking option labeled "Parking with SpotHero". For rideshare, pick-up and drop-off services have been geolocated to Merrimac Street from 7 p.m. to 2 a.m. daily since May 1, 2025, per the official page. There are no designated drop-off or pick-up locations in front of TD Garden.

• North Station Garage hours: daily, 5:00 AM to 1:00 AM.
• Garage address for navigation: Causeway Street ramp, 140 Causeway Street, Boston, MA 02114.
• Game rate: $70 when entering within 4 hours of the event start time.
• Early bird: $30 flat non-event rate when entering before 9:00am and exiting before 6:00pm.
• Maximum vehicle height: 6'8".
• Garage information line: 617-226-8941.
• Rideshare pick-up and drop-off: geolocated to Merrimac Street, 7 p.m. to 2 a.m. daily.

Bag policy, prohibited items and re-entry

TD Garden strongly discourages guests from bringing bags to events. Bags, including clear bags, should not exceed 6in x 4in x 1.5in. Small bags, clutches, crossbodies and wristlets are permitted. Exceptions are made for diaper bags, breast pump bags, bags needed for medical purposes, and bags provided at purchase from Boston Proshop powered by '47. Diaper bags should not measure any larger than 14" x 14" x 6".

All permitted bags are subject to visual or x-ray screening upon entry, and guests entering with diaper bags, breast pump bags and bags needed for medical purposes are subject to visual search and x-ray screening. Bags can be checked at a fee of

Door and start times

The official A-Z guide states door times for Bruins and Celtics games. For both, member doors open two hours prior to game time and general doors open one hour prior to game time.

For other events, including concerts, the sources checked do not confirm door or start times for this venue. Check the official event page for the show you are attending rather than relying on a general pattern.

Check tickets

Browse events on SeatCommons to see what is coming up at TD Garden.

Frequently asked questions

Which MBTA lines go to TD Garden?

The Green and Orange Lines stop at North Station, and riders enter TD Garden at either the East or West entrance. Commuter Rail from points north arrives direct into North Station at the same location as the arena.

Where is the accessible entrance at TD Garden?

The accessible entrance is at the main entrance at the Hub on Causeway, with elevators located beside the Hub on Causeway escalators.

How much is parking at the North Station Garage?

A $70 game rate applies when entering within 4 hours of the event start time. A flat non-event early bird rate of $30 applies when entering before 9:00am and exiting before 6:00pm. The garage phone number for rates and height limits is 617-226-8941.

What size bag can I bring into TD Garden?

Bags, including clear bags, should not exceed 6in x 4in x 1.5in. Diaper bags are an exception and should not measure larger than 14" x 14" x 6". The venue strongly discourages bringing bags.

Can I leave TD Garden and come back in during an event?

No. TD Garden maintains a strict no re-entry policy and guests will not exit and re-enter the building after scanning of tickets. Exceptions for personal emergencies are decided case by case by a Guest Services Supervisor at Level 4, Loge 4.

Where can I get assistive listening devices at TD Garden?

Assistive listening devices are available at Guest Services on Level 4 at Loge 4 or Level 7 at Balcony 305. Guests are advised to request one through the ADA Info Line at 617-624-1750 or [email protected] at least 14 days before the event.