How does the SeatCommons replacement guarantee work?

Get into the event or get your money back. If an eligible seller fails, SeatCommons first offers comparable or better replacement tickets worth up to 200% of the original eligible ticket value. If replacement is unavailable, the buyer receives a full refund. What does the SeatCommons replacement guarantee mean?

• The 200% figure is a published maximum for eligible replacement-ticket value, not an automatic cash refund or the limit for every claim.
• Fraudulent, collusive, duplicate, unsupported, and late claims are excluded.
• Postponed, rescheduled, relocated, or cancelled events follow the event-change and standard-refund terms.
• Eligibility, available replacement inventory, prompt notice, identity checks when requested, and supporting evidence are governed by the current SeatCommons terms.