Prudential Center: A Visitor Guide to Newark's Arena
Updated Oct 28, 2026
A practical guide to Prudential Center in Newark: address, NJ Transit and PATH routes, main entrances, bag policy, accessibility services and nearby parking.
What Prudential Center is and where to find it
Prudential Center is located at 25 Lafayette Street, Newark, NJ 07102. The arena is compliant with the Americans with Disabilities Act.
The building has four main entrances and two VIP entrances, and it is served by NJ Transit trains, PATH, Amtrak, Light Rail and bus service. Newark Penn Station is a short two blocks east of the arena.
If you are planning an evening out, you can browse events on SeatCommons before you sort out the logistics below.
- Address: 25 Lafayette Street, Newark, NJ 07102
- Four main entrances, two VIP entrances
- Newark Penn Station is two blocks east
Getting there: trains, PATH, buses and drop-off
Newark Penn Station is located a short two blocks east of the arena. PATH runs rapid rail transportation 24 hours a day, seven days a week, connecting Newark with Harrison, Jersey City, Hoboken and Manhattan, and Prudential Center is a short walk from PATH's Newark terminal. From any of PATH's 13 stations, passengers can be in Newark within minutes.
Approximate late night PATH travel times listed by the arena are Newark to World Trade Center 25 minutes, Newark to Hoboken 25 minutes and Newark to 33rd Street 40 minutes. Passengers for Hoboken or 33rd Street must change at Journal Square.
Rail connections are available at Secaucus Junction from Bergen, Passaic, Rockland and Orange counties. Guests taking the train to Broad Street Station can take the Newark Light Rail to Newark Penn Station, and the arena is two blocks west of that station. Prudential Center is also connected to Newark Broad Street Station by bus and Light Rail service.
To reach public transit buses to Broad Street Station, exit onto Edison Place or Lafayette Street and go a half block west to Broad Street. For rideshare, the designated pickup and drop-off area is just east of Citizens Tower, and drivers should follow in-app navigation and signs to the drop-off area on the corner of Mulberry Street and Clinton Street.
- Newark Penn Station: two blocks east of the arena
- PATH Newark terminal: a short walk from the arena
- Bus to Broad Street Station: exit to Edison Place or Lafayette Street, then a half block west
- Rideshare drop-off: corner of Mulberry Street and Clinton Street
Entrances, gates and finding your seat
There are four main entrances. The Citizens Tower entrance is on the northeast corner at Mulberry Street and Edison Place. The M&M's Tower entrance is on the southeast corner at Mulberry Street and Lafayette Street. The Lafayette Street Entrance is on the south side of the arena.
There are also two VIP entrances. BMW VIP East is near the northeast corner on Mulberry Street, and VIP West is on the west side on Devils Way. The Hyundai Skybridge connects the Hyundai Parking Deck (Yellow Lot 10) to the arena and is accessible by going to Level 4 of the parking deck.
For guests sitting in a section and facing the event floor, Seat No. 1 is on the right hand side of that row. Most sections on the Main Concourse have rows of 20 to 24 seats, and sections on the Upper Concourse have 9 to 14 rows. For concerts and events with floor seating, the seating chart varies, so check the chart for your specific show.
Elevators access all public areas of the arena, and all restroom facilities are accessible. Family restrooms are available: on the Main Concourse outside Sections 5, 12 and 22, on Suite Level 1 outside Suites 120 and 127, on Suite Level 2 outside Suite 216, and on the New Jersey Lottery Upper Concourse outside Sections 110, 115 and 127.
- Citizens Tower: northeast corner, Mulberry Street and Edison Place
- M&M's Tower: southeast corner, Mulberry Street and Lafayette Street
- Lafayette Street Entrance: south side of the arena
- BMW VIP East: near the northeast corner on Mulberry Street
- VIP West: west side on Devils Way
- Hyundai Skybridge: from Level 4 of the Hyundai Parking Deck (Yellow Lot 10)
Food, drink and what you can bring in
Levys Hospitality offers a variety of concession stands and food options throughout the arena. Fans can also order through their mobile device for a contactless experience at prucenter.com/safety-concessions, or use open concessions stands for the traditional experience.
Guests may not bring their own food or beverages to any Prudential Center event. Outside food and beverage is on the arena's prohibited items list.
Guests with specific dietary needs due to medical conditions or religious requirements should call Guest Services at (973) 757-6000 or email [email protected] before attending the event. Guests who choose to consume alcohol must do so in a legal and responsible manner, in compliance with applicable arena policies.
- Concession stands throughout the arena, operated by Levys Hospitality
- Mobile ordering available for a contactless experience
- No outside food or beverage
- Dietary questions: Guest Services at (973) 757-6000
Accessibility services
Prudential Center is compliant with the Americans with Disabilities Act. To purchase accessible seating, guests can visit ticketmaster.com or call the dedicated number for ADA purchases, 800-877-7575. For select events, on the day tickets go on sale, accessible seating is only available at ticketmaster.com and by calling that number. The Prudential Center Box Office also sells accessible seating.
Ramps are provided for entrance through the M&M's Tower. Elevators access all public areas of the arena, and all restroom facilities are accessible. Complimentary wheelchair escorts are available for all events, with the caveat that escort staff do not remain with guests during the event and guests may not remain in an arena-owned wheelchair during the event. Guest Services will store guests' wheelchairs or mobility devices at the Guest Services Center outside Section 9 on the Main Concourse or outside Section 114 on the Upper Concourse.
Assistive Listening Devices may be requested at the Guest Services Center outside Section 9 on the Main Concourse; guests will be required to leave valid identification such as a driver's license as a security deposit. Captioning services are offered at New Jersey Devils hockey games and Seton Hall basketball games. Trained and licensed service or guide animals are welcome and may rest in the seating area of the individual with a disability rather than in the aisle.
Accessible parking spaces, including van-accessible spaces, are designated for vehicles displaying a current state-issued disability placard or license plate. The pickup and drop-off location for guests with special needs is at the arena entrance at the corner of Mulberry and Lafayette Streets.
Prudential Center has partnered with KultureCity to improve its ability to assist and accommodate guests with sensory processing needs. Sensory bags containing special KCVIP badges, fidget toys, noise cancelling headphones and other resources are available for checkout at no cost by leaving an ID at Guest Services Booths behind Sections 9 and 114. Weighted lap pads are also available upon request at no cost by leaving an ID at those booths. A Mamava nursing pod is located on the Suite Level, accessible via Guest Services behind Section 9.
First Aid Stations are located on the Main Concourse outside Club Lounge West at Section 8 and on the New Jersey Lottery Upper Concourse outside Section 115, and during events they are staffed by paramedics. Last checked 2026-10-28.
- Accessible seating: ticketmaster.com or 800-877-7575; the box office also sells accessible seating
- Ramped entrance through the M&M's Tower
- Complimentary wheelchair escorts for all events
- Assistive Listening Devices at Guest Services outside Section 9 (ID deposit required)
- Sensory bags and weighted lap pads at Guest Services behind Sections 9 and 114
- Accessible pickup and drop-off: Mulberry and Lafayette Streets
- First Aid: Section 8 on the Main Concourse and Section 115 on the Upper Concourse
Bag policy, screening and arena rules
Bags larger than 14 inches by 12 inches by 6 inches are prohibited inside Prudential Center, along with backpacks of any kind, large duffel bags, coolers and hard sided bags. All other bags are subject to hand-screening or x-ray screening before entry. Parenting bags and medically necessary bags may be exempted from the size requirements but must be screened by X-ray prior to entry.
Marked, dedicated x-ray screening lines exist at the three main entry gates: Citizens Bank Tower, M&M's Tower and Lafayette Street Entrance. A secure locker truck is available outside the arena to store over-sized bags and prohibited items. Storage lockers outside M&M's Tower and the Lafayette Lobby Entrance range in price from $8 to
All patrons are subject to a security check and should plan on passing through magnetometers and/or hand wand screening before each event, allowing for that in their arrival time. Guests are refused entry if they possess prohibited items, unlawful items will be confiscated and turned over to the police, and guests found inside with prohibited items may have them confiscated and may be ejected.
Prohibited items include weapons such as firearms, knives, bats, brass knuckles and stun guns; aerosol cans and self defense sprays including pepper spray, mace and tear gas; tools, razor blades, box cutters and scissors; audio and video equipment; projectiles such as frisbees, balloons and beach balls; cans, bottles, glass and other beverage containers; chains and studded bracelets; alcohol, unlawful drugs and paraphernalia; laser pens and pointers; noisemaking devices such as whistles, air horns, drums and vuvuzelas; outside food and beverage; professional photography equipment; drones; explosives, fireworks and ammunition; selfie sticks, tripods and GoPros; poles for banners; un-approved pamphlets and handouts; skateboards, hoverboards and rollerblades; and packages of any kind. All electronic devices are prohibited except cell phones and non-professional cameras. Any other item deemed inappropriate or dangerous by Prudential Center Management is prohibited, and the list is subject to change at management's discretion.
Signs, banners, posters and flags must not be larger than 8.5 inches by 11 inches, cannot be attached to a stick or pole, and cannot have wires, lights or batteries. Small, non-professional cameras without an external flash or extendable lens may be brought in for some events; professional cameras with a lens of 2.5 inches or greater, recording devices, GoPros and selfie sticks are strictly prohibited.
Prudential Center has a no re-entry policy during events, with certain exceptions such as a medical necessity; in those cases the guest must coordinate with a Guest Services Supervisor before exiting the arena. Violation of the Code of Conduct or other arena policies may result in eviction without a ticket refund.
The arena is smoke and tobacco-free, including electronic cigarettes, in all indoor and outdoor areas within 25 feet of all entrances and exits. Smoking is also prohibited in previously designated smoking areas, including Prudential Center balconies and Championship Plaza.
Umbrellas are permitted but must always remain closed inside the arena, may not have a pointed end, and must be stored so they do not affect other guests' view. Small fold-up umbrella strollers are permitted and should be stored under a seat; strollers that cannot fit under a seat are not permitted, but guests may check them at the Guest Services Centers near Sections 9 and 114. Children over two years of age must have a ticket to enter, and children under two may enter without a ticket but must sit on a parent's or guardian's lap.
- Bag limit: 14 inches by 12 inches by 6 inches; no backpacks, duffels, coolers or hard sided bags
- X-ray screening lines at Citizens Bank Tower, M&M's Tower and Lafayette Street Entrance
- Lockers outside M&M's Tower and Lafayette Lobby Entrance: $8 to 0
- Expect magnetometer and/or hand wand screening
- No re-entry during events, with exceptions such as medical necessity
- Smoke and tobacco-free, including within 25 feet of entrances and exits
Door times and start times
Arena doors open approximately 60 to 90 minutes prior to the start of an event, but times may vary by event. Guests should check the event page on prucenter.com to see when doors open for each specific event.
Will Call windows are located at the Ticketmaster Box Office, accessible via the entrance on Edison Place next to the Citizens Tower. To pick up will call tickets, guests must present a valid photo ID. For most events, Will Call opens 3 hours prior to show time.
- Doors: approximately 60 to 90 minutes before the event, varying by event
- Check the event page on prucenter.com for the door time on your date
- Will Call: Edison Place entrance next to Citizens Tower, photo ID required
- Will Call opens 3 hours before show time for most events
Check tickets
For events at Prudential Center, you can browse tickets on SeatCommons.
Last checked Oct 28, 2026
Official venue accessibility pageFrequently asked questions
Where is Prudential Center?
Prudential Center is at 25 Lafayette Street, Newark, NJ 07102.
How do I get to Prudential Center by train?
Newark Penn Station is a short two blocks east of the arena, and Prudential Center is a short walk from PATH's Newark terminal. Rail connections are available at Secaucus Junction from Bergen, Passaic, Rockland and Orange counties.
What is the bag policy at Prudential Center?
Bags larger than 14 inches by 12 inches by 6 inches are prohibited, along with backpacks of any kind, large duffel bags, coolers and hard sided bags. All other bags are subject to hand-screening or x-ray screening before entry.
Can I bring my own food or drink to Prudential Center?
No. Guests may not bring their own food or beverages to any Prudential Center event.
How do I buy accessible seating at Prudential Center?
Accessible seating can be purchased at ticketmaster.com or by calling the dedicated number for ADA purchases, 800-877-7575. The Prudential Center Box Office also sells accessible seating. For select events, on the day tickets go on sale, accessible seating is only available online and by phone.
Is there parking near Prudential Center?
There are over 3,500 parking spaces within 2 blocks of the arena, including the Parking Deck presented by Hyundai at 15 Lafayette St and the Green Street Garage at 47-63 Green St. Pre-paid parking can be purchased through Click and Park.
What time do doors open at Prudential Center?
Arena doors open approximately 60 to 90 minutes prior to the start of an event, and times may vary by event. Check the event page on prucenter.com for the door time on your date.
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