Mortgage Matchup Center: A Visitor's Guide

What Mortgage Matchup Center is

Mortgage Matchup Center is an arena at 201 E. Jefferson Street, Phoenix, AZ 85004, on the southeast corner of 1st Street and Jefferson in downtown Phoenix. That address and corner are the two anchors to save before you leave home, because most of the directions below start from one of them.

The venue's own pages cover parking, transit, drop-off points, food and drink, and accessibility. Where those pages do not state something, this guide says so rather than guessing. For events at the arena, SeatCommons is the place to browse.

• Address: 201 E. Jefferson St., Phoenix, AZ 85004
• Location: southeast corner of 1st Street and Jefferson, downtown Phoenix
• Main venue phone: 602-379-2000
• General inquiries: 602-379-7800

Getting to the arena

Light rail fare is included in your ticket to any game or event at Mortgage Matchup Center, though bus fare is not included. Bus stops and light rail stations sit on accessible routes to and from the arena.

If you are arriving by rideshare, the venue's transportation page names Lyft specifically. Drop-off points are 1st Street and Jefferson at the Mortgage Matchup Center Plaza; S 2nd Street at The Ryan; S 3rd Street at the Phoenix Convention Center; and E Jefferson Street at Hotel Palomar and Arrogant Butcher. The Lyft pick-up location is S 3rd Street and E Jefferson Street at the Phoenix Convention Center.

There is also a general drop-off and pickup point for games and events on 3rd Street just south of Jefferson at the green curb. For will-call and the ticket office, drop-off is on 1st Street just north of Madison. Vehicles cannot be parked or left unattended in drop-off zones.

• Lyft drop-off: 1st Street and Jefferson (Mortgage Matchup Center Plaza)
• Lyft drop-off: S 2nd Street at The Ryan
• Lyft drop-off: S 3rd Street at the Phoenix Convention Center
• Lyft drop-off: E Jefferson Street at Hotel Palomar and Arrogant Butcher
• Lyft pick-up: S 3rd Street and E Jefferson Street at the Phoenix Convention Center
• General event drop-off and pickup: 3rd Street just south of Jefferson, green curb
• Will-call and ticket office drop-off: 1st Street just north of Madison

Entrances and levels

The venue's pages describe a main north entrance, with the Guest Services Office in the Pavilion just inside it. The pages mention a 100 level and a 200 level in their seating, family restroom and value menu listings.

The accessibility page adds one seating detail worth knowing before you pick seats: row 20 in the 100 level and row 2 in the 200 level do not require taking stairs, according to the venue. Beyond those references, the source pages do not publish a full gate-by-gate entrance map or a section-by-section layout, so that detail is not confirmed in the sources checked.

• Main north entrance: leads into the Pavilion, where the Guest Services Office sits
• Levels referenced: 100 level and 200 level
• Stair-free rows (per the venue): row 20 in the 100 level, row 2 in the 200 level

Food and drink

Here is the cheeky little secret: the $2 Value Menu sells seven fan-favorite items for $2 each, and it runs during Phoenix Suns and Phoenix Mercury games only. The lineup is a taco (beef or bean), an ice cream sandwich, a hot dog, a 16 oz Dasani water, a 16 oz fountain soda, a bag of chips and a bag of popcorn.

You can find the value menu at sections 107, 112, 114, Coffee Cart 115, 116, 119, 124 and 204, at AZ Links 201, at Shazam 219, and at Value Portables 212, 228, 412 and 428.

Outside those items and locations, the venue pages supplied here do not list every concession stand or spell out what guests may bring in. Those details are not confirmed in the sources checked, so check with the venue directly.

• Seven items at $2 each: Taco (beef or bean), Ice Cream Sandwich, Hot Dog, Dasani Water 16 oz, Fountain Soda 16 oz, Bag of Chips, Bag of Popcorn
• Games only: Phoenix Suns and Phoenix Mercury
• Find it at: 107, 112, 114, Coffee Cart 115, 116, 119, 124, 204, AZ Links 201, Shazam 219, Value Portables 212, 228, 412, 428

Accessibility

Last checked October 28, 2026. Mortgage Matchup Center partners with KultureCity and is a certified sensory-inclusive venue. According to the venue's accessibility page, the arena was honored with the KultureCity 2026 Human Highlight Venue Award for outstanding services provided to guests.

The sensory room is in the Guest Services Office in the Pavilion, just inside the main north entrance. Sensory bags can be checked out from the Guest Services Office and may include ear protection, fidget toys, emotional cue cards, weighted lap pads and strobe glasses. OneCourt haptic feedback devices are available to check out on a first-come, first-served basis from the guest services office.

Sign Language Interpreting can be requested by submitting the request form at least two weeks before the event. Closed Captioning is provided for all Suns and Mercury games, and tablets for captions are available for checkout in the Guest Services Office.

Wheelchair accessible seating is offered at all price points on a first-come, first-served basis. To purchase accessible seats, call the ticket office at (602)379-7800. Wheelchairs cannot be rented, borrowed or operated by anyone other than a Mortgage Matchup Center team member; you can request a wheelchair by texting 602-379-7668 no more than 30 minutes before doors open, up until the end of the game or event. Mobility devices cannot be left unattended in a portal or anywhere on the concourse.

Service animals are welcome at all events. Emotional support, therapy, comfort or companion animals are not protected under the ADA and are not permitted. A service animal is defined here as a dog, or sometimes a miniature horse, trained or in training to perform a task relating to a disability.

All restrooms on all levels are accessible, and gender neutral and family restrooms are available on all levels. Family restrooms on the 100 level are at 105, 111 and 117; on the 200 level at 210, 211 and 222. A-Suites family restrooms are at the Jim Beam Barrel Bar and near suite A14; B-Suites family restrooms are at the Hideaway Bar and near suite B14. The Pavilion family restroom has an adult-sized changing station.

• Sensory room: Guest Services Office in the Pavilion, just inside the main north entrance
• Sensory bags and caption tablets: check out at the Guest Services Office
• OneCourt haptic devices: first-come, first-served at the guest services office
• ASL interpreting: request at least two weeks before the event
• Accessible seats: call (602)379-7800
• Wheelchair request by text: 602-379-7668, from 30 minutes before doors until the end of the event

Parking and rideshare

Several parking garages and lots sit within walking distance of Mortgage Matchup Center. The venue encourages guests to buy parking in advance through ParkWhiz. Availability, pricing and access can vary by event, so the pages supplied here do not quote a rate for any garage or lot.

For event parking, plan on parking being available beginning approximately 30 minutes before doors open, unless a specific event says otherwise. Parking does not include in-and-out privileges.

Valet is not open to the general public: it is available only for select ticketed guests and membership-based areas, and service typically begins approximately 2 hours before the event. The named valet locations are the Ra Ra Room Valet on Jackson Street between 1st Street and 2nd Street; Annexus Valet on Jackson Street between 2nd Street and 3rd Street; and Jefferson Street Garage Valet inside the Jefferson Street Garage on the 2nd floor, reached via the garage's 4th Street entrance.

For rideshare, the Lyft drop-off and pick-up points are listed in the getting-there section above, and the general event drop-off and pickup point is on 3rd Street just south of Jefferson at the green curb.

• Garages and lots: several within walking distance of the arena
• Advance parking: encouraged through ParkWhiz
• Event parking availability: beginning approximately 30 minutes before doors open, unless the event notes otherwise
• No in-and-out privileges on parking
• Valet: select ticketed guests and membership-based areas only, not the general public
• Valet timing: typically begins approximately 2 hours before the event

Bag policy and venue rules

The venue pages supplied for this guide do not state a bag policy, bag size limits, a prohibited-items list or a re-entry rule, so those details are not confirmed in the sources checked. Contact the venue before you travel if any of them affect what you plan to carry.

What the pages do cover: vehicles cannot be parked or left unattended in drop-off zones, mobility devices cannot be left unattended in a portal or anywhere on the concourse, and service animals are welcome while emotional support, therapy, comfort or companion animals are not permitted. Parking does not include in-and-out privileges.

• Bag policy and size limits: not confirmed in the sources checked
• Prohibited items: not confirmed in the sources checked
• Re-entry: not confirmed in the sources checked
• Drop-off zones: no parking or unattended vehicles
• Mobility devices: no leaving them unattended in a portal or on the concourse
• Service animals welcome; emotional support and companion animals not permitted

Door and start times

The venue pages cited in this guide do not publish door times or start times for individual events, so those times are not confirmed in the sources checked. Check the official event listing for the performance you are attending. Parking is planned around doors opening, with garage and lot parking available beginning approximately 30 minutes before doors open unless an event notes otherwise.

• Door times: not confirmed in the sources checked
• Start times: not confirmed in the sources checked
• Parking availability: approximately 30 minutes before doors open, unless the event notes otherwise

Check tickets

Browse events on SeatCommons for what is coming up at Mortgage Matchup Center.

Frequently asked questions

Where is Mortgage Matchup Center?

Mortgage Matchup Center is at 201 E. Jefferson St., Phoenix, AZ 85004, on the southeast corner of 1st Street and Jefferson in downtown Phoenix.

Is light rail fare included with my Mortgage Matchup Center ticket?

Light rail fare is included in your ticket to any game or event at Mortgage Matchup Center, but bus fare is not included.

Where do Lyft and rideshare drivers drop off at Mortgage Matchup Center?

The venue lists Lyft drop-off at 1st Street and Jefferson (Mortgage Matchup Center Plaza), S 2nd Street at The Ryan, S 3rd Street at the Phoenix Convention Center, and E Jefferson Street at Hotel Palomar and Arrogant Butcher. The Lyft pick-up point is S 3rd Street and E Jefferson Street at the Phoenix Convention Center.

Can I use valet parking at Mortgage Matchup Center?

Valet is not open to the general public. It is available only for select ticketed guests and membership-based areas, and service typically begins approximately 2 hours before the event. Named valet locations are the Ra Ra Room Valet, Annexus Valet and Jefferson Street Garage Valet.

How do I buy wheelchair accessible seats at Mortgage Matchup Center?

Wheelchair accessible seating is offered at all price points on a first-come, first-served basis. To purchase accessible seats, call the ticket office at (602)379-7800.

Does Mortgage Matchup Center have a sensory room?

Yes. The sensory room is in the Guest Services Office in the Pavilion, just inside the main north entrance. Sensory bags can be checked out from the Guest Services Office, and the arena is a certified sensory-inclusive venue through its partnership with KultureCity.