Moody Center ATX: A Practical Venue Guide

Updated Oct 28, 2026

A practical guide to Moody Center ATX in Austin: address, transit, rideshare, entrances and portals, bag policy, parking garages and accessibility services.

Overview

Moody Center is a 15,000+ seat arena in Austin, Texas, at 2001 Robert Dedman Drive, Austin, TX 78712. The official guide describes it as having the largest event floor in the nation and says the building can be transformed into a 10,000-seat venue for basketball games.

Seats vary in size, but most are approximately between 18" and 22", according to the venue's A to Z guide. The arena is named Moody Center in honor of a

30 million gift from the Moody Foundation, a Galveston-based charitable group.

The venue publishes an official app for Apple and Android, and guests can use the venue's public WiFi by connecting to "#MoodyCenterWiFi". For planning a visit, SeatCommons is a place to browse events.

Getting there

Capital Metro, Austin's public transportation provider, runs MetroBus, MetroRail and more. For Moody Center, the venue names Capital Metro's high-frequency Routes 7, 10 and 20.

By car from the south on I-35 Frontage Rd., the parking page directs drivers to turn right on E. Dean Keeton St., left on Red River Street, and right on Clyde Littlefield Dr. From the north I-35 Frontage Rd., drivers use the ramp on the right to E. Dean Keeton St. (westbound), then turn left on Red River Street and right on Clyde Littlefield Dr.

Austin-Bergstrom International Airport is located about 8 miles southeast of Moody Center at 3600 Presidential Blvd., Austin, TX 78719.

Bike racks are located on the East and West plazas. The online Austin Bike Map offers up-to-date information about available routes by reported comfort levels.

Entrances and finding your seat

In general, guests can enter Moody Center through the West, East or Gottesman Gates. Every ticket for a Moody Center event has a portal number or club, in addition to section, row and seat number. Portals are the entryway to the sections in the arena bowl via the concourse or club, and guests can use any Moody Center entrance to reach their portal.

Guests with VIP packages or GA Floor/Pit tickets may receive specific email communication ahead of their event at a specific gate. Premium members can receive expedited entry at West Gate A. Suite Holders, Choctaw Club Members and Germania Insurance Club Members are encouraged to enter through the H-E-B Suite Level Entrance.

Escalators are located inside the West and East Entrances. Elevators are available to ticket holders and guests with disabilities.

The Texas Longhorns Official Team Shop is located left of the main entrance off Robert Dedman Drive near the West Entrance on the Dell Technologies Plaza. Standing on seats or in aisles is not permitted at any time.

Food and drink

Moody Center concessions feature market-style outlets offering a mix of hot, fresh prepared food selections complemented by authentic Austin favorites, according to the venue's food and beverage page.

On the Main Concourse, options include the MDE, described as Shaq's hand breaded chicken sandwich with gourmet pickles and signature Shaq sauce. A build-your-own nachos outlet is located on the Main Concourse and inside Indeed Club. New York style pizza slices are located on the Main and Upper Concourse. Chick-fil-A items are on the Main Concourse and closed for Sunday events.

On the Upper Concourse there is a Grab n' Go with Coca Cola beverages, domestic and craft beers, seltzers, ciders, cocktails, energy drinks, snacks and chips.

Outside food and beverages of any kind are prohibited except snacks needed for medical purposes, and no alcohol may be brought in from the outside. Alcohol sales are limited to a maximum of two per person per transaction and end 30 minutes before the event is scheduled to end. Moody Center is a cashless facility accepting Apple Pay, Google Pay and all major credit cards. A Reverse ATM near the Box Office on the main concourse lets guests convert cash into a prepaid card.

Accessibility

Moody Center recommends entering via the West Gate Entrance at the Dell Technologies Plaza, near the UT Team Store off Robert Dedman Drive. The venue says this is the closest location to the ADA drop-off and a direct line to the ADA entrance. The main entry doors are all accessible, and West Gate A, closest to the UT Team Store, is the designated accessible entrance.

Moody Center offers wheelchair accessible and low mobility seating on each level of the venue at comparable prices and sight-lines. Patrons must have a reserved ticket designated for ADA seating areas, and tickets for accessible seating should be purchased directly through ticketmaster.com by selecting the accessibility tab under the filters option. In wheelchair accessible areas, removable folding chairs are removed wherever a wheelchair or scooter is needed.

Accessible parking is available on a first-come basis for guests with disabilities in each available garage. Manor Garage is the closest parking garage to Moody Center; guests parking on levels 2 to 4 should take the elevator to level 2 and exit the garage via ramp.

An ADA passenger drop-off and pick-up point is available on the northwest side of the venue on Robert Dedman Dr., closest to the Dell Technologies Plaza and the West Gate Entrance. From E. Dean Keeton St., head south on San Jacinto Blvd., then east on Deloss Dodds Wy.; at the checkpoint, notify security personnel that the passenger is disabled or mobile-impaired. Guests can text the code word "Moody" to 69050 upon arrival at the Accessibility Drop Off for wheelchair escort assistance.

Assistive Listening Devices are complimentary for all arena events, and headsets and receivers can be checked out at the Guest Services booth on the Main Concourse. A Guest Services booth is located near the West Entrance on the Main Concourse, with another on the H-E-B Suite Level for Premium Members. Guests may request an American Sign Language interpreter with at least fourteen business days advance notice.

Trained ADA service animals are welcome and must remain on a leash or harness at all times and rest in the seating area of the guest with the disability. A breast feeding station for nursing mothers is located between portals 9 and 10 on the Main Concourse. Sensory bags are available for checkout at no cost by leaving an ID at any Guest Services Booth. Moody Center partners with KultureCity to support guests with sensory related needs.

Restrooms can be found on each level of the arena. Single-occupancy restrooms are available on the Main Concourse, with two locations on the south side and one on the north side of the arena. All restrooms are accessible and have baby changing tables in most locations. Concession stands and marketplaces are all accessible to guests with disabilities. The St. David's HealthCare First Aid station is on the main level across from the Dell Technologies Club and is staffed by emergency medical technicians from the City of Austin.

Last checked October 28, 2026.

Parking and rideshare

Guests can pre-purchase a parking spot at a variety of parking garages near Moody Center. All transactions for parking, concessions and merchandise are contactless and cashless, credit cards only. Guests should check the respective event listing for parking garage open times.

Manor Garage is pre-pay only and no longer available for drive-up payment on event days. It is the closest garage to Moody Center, and guests should allow 2 to 3 minutes to walk to the venue. Enter the garage through the southwest corner only on Level 1; upon exiting, use level 4, and Level 1 will be closed. From the south I-35 Frontage Rd., turn right on E. Dean Keeton St., left on Red River Street, and right on Clyde Littlefield Dr.; the entrance to Manor Garage is on the left. From the north I-35 Frontage Rd., use the ramp on the right to E. Dean Keeton St. (westbound), turn left on Red River Street, then right on Clyde Littlefield Dr.; the entrance is on the left.

Trinity Garage is reached via E. 15th St. to Trinity St., with the garage on the right; guests should allow 7 to 8 minutes to walk to Moody Center. If parked on level 4 and up, exit on the level 4 exit; if on level 3 or below, exit on the ground level.

Parking Garage B is located south of E. 17th St. between San Jacinto Blvd. and Trinity St. State Garage G is south of E. 17th St. and 18th St. between San Jacinto Blvd. and Trinity St. State Garage R is south of 18th St. between Brazos St. and San Jacinto Blvd.

Rideshare drop-off and pick-up is at Lot 37, the LBJ Library parking lot. From Moody Center, signs point to the rideshare area located one block north of the venue off Red River St. and Clyde Littlefield Dr. Lyft is the Official Rideshare Partner of Moody Center. A passenger drop-off point is also available at the Member/ADA drop-off location, with pickup location set as "Clyde Littlefield Rd. & Red River St."

Bag policy and rules

A clear bag policy is in effect to enhance existing security measures and expedite venue entry at Moody Center. Moody Center requests that guests do not bring a bag to the arena.

Approved bags are clear plastic bags that do not exceed 14" x 14" x 6", one-gallon clear resealable plastic storage bags, and non-clear clutch bags or wallets that do not exceed 5" x 9" x 1.5". Prohibited bags include grocery totes, mesh or straw bags, duffle bags, diaper bags, camera and binocular cases, and any other bags arena event staff deem not to meet the clear bag policy. Items normally carried in a diaper bag must be placed into a clear plastic bag for entry.

Alcohol, cigarettes, tobacco products, vaporizers, and drugs including marijuana and THC products are prohibited. Bottles or cans of any kind, shape or size are prohibited regardless of material and regardless of whether they are empty or full. Food or beverages of any kind are prohibited except snacks needed for medical purposes.

Laptops and tablets, along with their accessories and similar devices, are prohibited except for facility, team, league or performance personnel with a valid working purpose, or media and broadcast personnel with appropriate facility credentials. Selfie sticks or telescopic devices including tripods, bipods, monopods and camera poles are prohibited. Recording equipment aside from smartphones, including professional cameras and cameras with detachable lenses, is prohibited except for those granted advance access by facility management with appropriate credentials. Live streaming is strictly prohibited.

Strollers and wagons are prohibited. Umbrellas larger than 12" are prohibited; compact umbrellas 12" or smaller are permitted. Binoculars are permitted subject to inspection at all entrances, and binocular cases are not allowed under the clear bag policy. No weapons of any kind are permitted on Moody Center property except for uniformed law enforcement working under contract with Moody Center or acting within the lawful scope of their professional duties.

Artificial noisemaking devices including whistles, air horns and plastic horns such as vuvuzelas are prohibited, as are banners, flags, flag poles, signs or similar items, and drones or other model aircraft.

Moody Center has a no re-entry policy during all events; guests who exit the building during an event will not be admitted back in. All fans must pass through metal detectors when entering the arena. Costume masks must be removed for security screening, alcohol service, and when asked by arena staff and management. Autographs are not available on event days.

Moody Center is a smoke-free venue and smoking is not permitted at any time. The University of Texas is a tobacco-free campus, and guests found using e-cigarettes or vapes on site are subject to confiscation or ejection. Per University of Texas at Austin policies, camping is strictly prohibited on University grounds, including anywhere on Moody Center property, and tailgating is not permitted on Moody Center property. Per University of Texas Regents' Rules, resale of athletics and event tickets on UT property is strictly prohibited unless permitted by the Regents' Rules.

For all sporting events and most concerts, children under twenty-four months do not require a ticket but must sit on an adult's lap and may not occupy a seat. Any child who has reached their second birthday will require a ticket and must occupy their ticketed seat. Any code of conduct violation will result in being evicted from the building with no ticket refund, and intoxicated fans will not be allowed into the building.

Show times

The official pages checked do not list door or start times for Moody Center events. Door and start times appear on the official event page for each show, so check the listing for the event you are attending.

Some times are confirmed in the sources checked. Will Call is located at the Southwest corner of the facility at the intersection of Robert Dedman Drive and 20th Street, requires photo ID, and opens 2 hours prior to an event. The Moody Center Box Office is open only on non-UT ticketed event days starting at 10am and does not participate in public on sales. Guests should check the respective event listing for parking garage open times.

Check tickets

For Moody Center events, browse events on SeatCommons.

Last checked Oct 28, 2026

Official venue accessibility page

Frequently asked questions

Where is Moody Center in Austin?

Moody Center is located at 2001 Robert Dedman Drive, Austin, TX 78712.

Which entrances can I use at Moody Center?

In general, guests can enter through the West, East or Gottesman Gates. West Gate A, closest to the UT Team Store, is the designated accessible entrance.

What bag can I bring to Moody Center?

Approved bags are clear plastic bags no larger than 14" x 14" x 6", one-gallon clear resealable plastic bags, and non-clear clutches or wallets no larger than 5" x 9" x 1.5". Grocery totes, mesh or straw bags, duffle bags, diaper bags, and camera or binocular cases are prohibited. Moody Center requests that guests do not bring a bag.

Where is rideshare pickup at Moody Center?

Rideshare drop-off and pick-up is at Lot 37, the LBJ Library parking lot. Signs point to the rideshare area one block north of the venue off Red River St. and Clyde Littlefield Dr. Lyft is the Official Rideshare Partner of Moody Center.

Can I leave Moody Center and come back during an event?

No. Moody Center has a no re-entry policy during all events, and guests who exit during an event will not be admitted back in.

Where is the ADA drop-off at Moody Center?

The ADA drop-off and pick-up point is on the northwest side of the venue on Robert Dedman Dr., closest to the Dell Technologies Plaza and the West Gate Entrance. From E. Dean Keeton St., head south on San Jacinto Blvd., then east on Deloss Dodds Wy., and notify security at the checkpoint that the passenger is disabled or mobile-impaired.

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