Gainbridge Fieldhouse: A Venue Guide for Indianapolis Visitors
Updated Oct 28, 2026
A practical guide to Gainbridge Fieldhouse in Indianapolis: entrances, parking garages, transit, accessibility, bag rules, food and ticket entry.
What Gainbridge Fieldhouse is
Gainbridge Fieldhouse is an indoor arena at 125 South Pennsylvania Street, Indianapolis, IN 46204. It sits in downtown Indianapolis, with the two main entrances off Pennsylvania Street and Delaware Street.
Gainbridge Fieldhouse is a cashless facility. Credit cards and other forms of contactless payment, such as Apple Pay, are accepted at all points of purchase throughout the building. Guests who bring cash can exchange it for a card at Cash to Card Machines in the Entry Pavilion by the Box Office, and at Sections 3, 19 and 210.
Free Wi-Fi is available to all guests by selecting #GainbridgeFreeWifi and accepting the terms and conditions from your browser. Begin your planning with the events listed on SeatCommons, and use this guide for what to expect once you arrive.
- Address: 125 South Pennsylvania Street, Indianapolis, IN 46204
- Main entrances: Pennsylvania Street and Delaware Street
- Cashless building; cash to card machines in the Entry Pavilion by the Box Office and at Sections 3, 19 and 210
- Free Wi-Fi: #GainbridgeFreeWifi
Getting to Gainbridge Fieldhouse
The Julia Carson Transit Center is located 2 blocks away. For schedule information, including Open Door service for guests with disabilities, contact IndyGo at (317) 635-3344 or IndyGo.net.
Guests who use a ridesharing service such as Lyft can drop off on several streets surrounding Gainbridge Fieldhouse, and guests requesting a rideshare from the building may do so on surrounding streets. Drivers dropping off guests with limited mobility may stop at the designated dropoff location on Pennsylvania Street directly in front of the Fieldhouse. All other drivers must use other dropoff points, and vehicles must not be left unattended.
Yellow Cab offers wheelchair accessible transportation and can be reached at (317) 487-7777. Cyclists can use City of Indianapolis bike racks under the Virginia Avenue Garage on the corner near Maryland Street, and some parking meters are also equipped to secure a bike.
- Julia Carson Transit Center: 2 blocks away
- IndyGo: (317) 635-3344 or IndyGo.net, including Open Door service
- ADA dropoff: Pennsylvania Street directly in front of the Fieldhouse
- Rideshare dropoff and pickup: surrounding streets
- Yellow Cab accessible transportation: (317) 487-7777
- Bike racks under the Virginia Avenue Garage, corner near Maryland Street
Entrances, levels and finding your seat
The two main entrances into Gainbridge Fieldhouse are off Pennsylvania Street and Delaware Street. Guests may enter via the Virginia Ave. Parking Garage Bridge or the Plaza doors from Pennsylvania and Delaware Streets, and guests may also enter from the pedestrian bridge connecting the arena to the Virginia Avenue Garage. For select high occupancy events, guests may also enter from Pennsylvania Street and Delaware Street at the north stairwells, with signage posted when this is available.
Elevators are in the northeast area of the arena on all levels. Escalators are accessible from the Main Concourse and Balcony Levels on the Delaware Street (East) and Pennsylvania Street (West) sides, and there is an escalator at the pedestrian bridge from the Virginia Avenue Garage to the Entry Pavilion.
The Box Office is in the Gainbridge Fieldhouse Ascension St. Vincent Entry Pavilion, reached by entering from the Pennsylvania Street, Delaware Street or Bicentennial Unity Plaza (event specific) doors. Box Office hours are typically Monday through Friday from 12:00 p.m. to 5:00 p.m., and hours may vary on weekends or event days. The Box Office accepts all major credit cards. There are no public restrooms in the Entry Pavilion.
Guest Services desks are at the Ascension St. Vincent Entry Pavilion at the Delaware Street Entrance, the Main Concourse at Section 2, the Krieg DeVault Level at Section 119, and the Balcony Level across from Sections 206 and 207. The First Aid Station on the Main Concourse is near Section 7, and each level is equipped with an automated external defibrillator. A KeyBank ATM is on the Balcony Level at Section 211. Restrooms are on every level and in the Team Store, where they are available only during Team Store hours. The Team Store is on the northwest (Pennsylvania Street) corner of the building.
- Main entrances: Pennsylvania Street and Delaware Street
- Also: Virginia Ave. Parking Garage Bridge, pedestrian bridge, and Bicentennial Unity Plaza doors (event specific)
- North stairwell entrances at Pennsylvania and Delaware Streets for select high occupancy events
- Elevators: northeast area, all levels
- Guest Services: Entry Pavilion at the Delaware Street Entrance, Section 2, Section 119, Balcony across from Sections 206 and 207
- First Aid: Main Concourse near Section 7
Food and drink inside the arena
Levy manages all food and beverage outlets at Gainbridge Fieldhouse. Some dining and concession options will not be available for all events.
Outside food and drinks are prohibited. Guests may bring one empty plastic refillable bottle of 32 oz or less to refill while visiting, and water and drinking fountains are on all levels throughout the building. Baby bags, plastic bottles and formula are permitted.
Alcohol is served under Indiana Alcohol and Tobacco Commission rules. Bringing alcoholic beverages into the building is unlawful, purchases inside must be consumed inside, and service is limited to two drinks per guest, per purchase, per valid ID. Alcoholic beverages may not be available at all events.
- Three Point Taqueria, Section 115
- Warehouse District BBQ, Section 15
- Delaware St. Pizzeria, Section 106
- Boom Baby! Burgers, Section 117
- Chick-fil-A, south end of the Main Concourse at Section 11
- Fast Break grab-n-go stands at Sections 4 and 18
- One empty plastic refillable bottle, 32 oz or less, permitted
Accessibility services
Accessible facilities are available on all levels, and all restrooms are adapted for service to guests with disabilities. Wheelchair locations and modified aisle seats with ample room are available throughout the building. Accessible seating tickets are available through Ticketmaster outlets or in person at the Gainbridge Fieldhouse Box Office.
Elevators are in the northeast area of Gainbridge Fieldhouse on all levels. Escalators are accessible from the Main Concourse and Balcony Levels on the Delaware Street (East) and Pennsylvania Street (West) sides, and there is an escalator at the pedestrian bridge from the Virginia Avenue Garage to the Entry Pavilion.
Captioning boards are located above Sections 1/20, 7 and 14. For events where captioning boards are not available, guests may request an American Sign Language interpreter by completing the request form at least two weeks before the event. Audio Description is offered for select events. Information in Braille is located throughout the building.
A Sensory Room is on the Krieg DeVault Level at Section 119 by the Guest Services desk, and a sensory wall is located near Section 2. Service animals must remain under the handler's control at all times and should be harnessed, leashed or tethered unless doing so would interfere with the animal's work or the guest's disability prevents the use of such devices. Several parking facilities surrounding the building have accessible parking spaces.
Last checked October 28, 2026.
- Accessible and adapted restrooms on all levels
- Elevators in the northeast area on all levels
- ASL interpreter requests: at least two weeks before the event
- Sensory Room: Krieg DeVault Level at Section 119
- Changing tables in accessible stalls of women's and men's restrooms on all levels, and in gender-neutral restrooms
- Mothers Rooms: Main Concourse at Section 2, and Section 119 on the Krieg DeVault level by the Guest Services desk
Bag policy, prohibited items and entry rules
Bags larger than 6 by 10 by 2 inches are prohibited at Gainbridge Fieldhouse, as are backpacks and hard-sided bags. An exception is made for medical equipment that must always be kept with the guest. Signs, flags and banners larger than 11 by 17 inches, or affixed to any pole, are prohibited. Baby bags, plastic bottles and formula are permitted; if a baby bag becomes an obstruction due to its size, guests may be asked to check it at the Hyatt Place across the street.
Oversized bags may be stored for a fee, subject to availability, at the Hyatt Place Indianapolis Downtown Valet Bell Services Desk at 130 S. Pennsylvania St., Indianapolis, IN 46204.
All guests entering are subject to security screening, which can include visual inspection, bag inspection, metal detection and x-ray screening. Guests may refuse inspections; however, management reserves the right to refuse entry. If an item is revealed during a search, guests may dispose of it or return it to a safe storage location away from the Fieldhouse. Prohibited items include weapons of any type, selfie sticks, tripods, mono pods and laser pointers, and the list is subject to change based on individual events.
All exits past the ticket point are final, and guests are not permitted to leave an event and re-enter the same event. The building is smoke-free, and smoking, including pipes, e-cigarettes and vaporizers, is not permitted within eight feet of any entrance or exit; designated outdoor smoking terraces are on the sidewalk just outside the southwest stairwells on the Key Bank level.
Mobile entry rules: screenshots of tickets will not be accepted. Tickets can be transferred in advance to friends and family using the Ticketmaster App, though not all tickets are eligible for mobile delivery and ticket transfer. For Pacers and Fever games, a ticket is required once a child reaches 24 months old, and some events require all guests, regardless of age, to have a ticket.
Cameras: for Pacers and Fever basketball games, non-professional lenses are generally defined as lenses less than 6 inches in length, or with an electronic or manual lens that extends two inches or less, and professional cameras with detachable lenses longer than 6 inches are prohibited. As a general rule for concerts and non-NBA/WNBA events, cameras with any detachable lens, or with an electronic or manual lens that extends more than one inch, are prohibited.
- Bag limit: 6 by 10 by 2 inches, except medical equipment
- Sign limit: 11 by 17 inches, and nothing affixed to a pole
- Prohibited: weapons of any type, selfie sticks, tripods, mono pods, laser pointers, outside food and drinks
- No re-entry once past the ticket point
- No screenshots for entry; mobile tickets only
Door and show times
Door opening times for Gainbridge Fieldhouse events vary according to each event. For Fever games only, doors open 90 minutes prior to tipoff unless otherwise noted.
The official event page is where the door and start times for a specific performance are listed. Door and start times for individual events were not confirmed in the sources checked here.
- Fever games: doors open 90 minutes before tipoff unless otherwise noted
- All other events: door times set per event
Check tickets
Browse events at Gainbridge Fieldhouse on SeatCommons. Accessible seating tickets are available through Ticketmaster outlets or in person at the Gainbridge Fieldhouse Box Office. Not all tickets are eligible for mobile delivery and ticket transfer. Before you travel, confirm the door time and entry rules on the official event page.
- Main entrances and the garage bridge are the ways in
- Cashless building: bring a card or contactless payment
- No re-entry after passing the ticket point
Last checked Oct 28, 2026
Official venue accessibility pageFrequently asked questions
Where is Gainbridge Fieldhouse in Indianapolis?
It is at 125 South Pennsylvania Street, Indianapolis, IN 46204, with main entrances off Pennsylvania Street and Delaware Street.
How do I get to Gainbridge Fieldhouse by transit?
The Julia Carson Transit Center is 2 blocks away. IndyGo can be reached at (317) 635-3344 or IndyGo.net, including Open Door service for guests with disabilities.
Where can I park at Gainbridge Fieldhouse?
The Virginia Avenue Parking Garage at 155 Delaware St. offers the closest covered parking and connects to the arena by a covered sky bridge on the third floor. Its entrance is off Maryland Street. Parking passes may be purchased in advance at select locations via ParkWhiz. Prices were not confirmed in the sources checked.
What bag size is allowed at Gainbridge Fieldhouse?
Bags larger than 6 by 10 by 2 inches, backpacks and hard-sided bags are not allowed, except medical equipment that must stay with the guest. Oversized bags may be stored for a fee, subject to availability, at the Hyatt Place Indianapolis Downtown Valet Bell Services Desk.
Can I leave and re-enter Gainbridge Fieldhouse during an event?
No. All exits past the ticket point are final, and guests are not permitted to leave an event and re-enter the same event.
Is Gainbridge Fieldhouse cashless?
Yes. Cards and contactless payment such as Apple Pay are accepted at all points of purchase. Cash can be exchanged for a card at Cash to Card Machines in the Entry Pavilion by the Box Office and at Sections 3, 19 and 210.
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