Ball Arena: A Visitor Guide to Denver's Arena

What to know before you go

Ball Arena is at 1000 Chopper Circle, Denver, CO 80204. The venue is served by a dedicated light rail stop, several named parking lots and two main atrium entrances, the Grand Atrium and the East Atrium.

All guests entering the venue pass through a security screening process, and guests who refuse screening will be denied entry. All permitted bags are subject to search both upon entry and within the arena.

Tickets and parking passes for Ball Arena are digital so they can be scanned touchlessly from a mobile device. Guests can add a ticket to their phone through the Altitude Presents mobile app. There is no in-person ticket purchasing at the arena.

The Ticket Operations Customer Service Desk is located between 9th and 11th Streets on Chopper Circle.

• Address: 1000 Chopper Circle, Denver, CO 80204
• Main entrances: Grand Atrium and East Atrium
• Security screening required for all guests
• Tickets and parking passes are digital only
• Browse events on SeatCommons

Getting to Ball Arena

The Regional Transportation District (RTD) is the public bus and light rail system for the Denver Metropolitan area, and all RTD buses and rail vehicles are accessible for mobility aids. The Ball Arena/Elitch Gardens light rail stop is served by the D, E, H and W lines. For an updated RTD bus route schedule, call 303.299.6000.

An RTD bus stop sits adjacent to the grounds at 9th Street and Auraria Parkway and is served by multiple bus routes.

The MallRide offers free shuttle service on the 16th Street Mall, though because of ongoing reconstruction there, MallRide vehicles are currently operating on 15th and 17th Streets.

Ball Arena is also accessible by the multi-use Cherry Creek Trail and the shared-use sidewalk on Auraria Parkway. There are three bicycle racks on the grounds: one outside the East Atrium, one outside the Grand Atrium and one in the Toyota 4Runner Lot South.

• Light rail: Ball Arena/Elitch Gardens stop, D, E, H and W lines
• Bus: RTD stop at 9th Street and Auraria Parkway
• Free MallRide shuttle, currently running on 15th and 17th Streets
• Bike racks outside the East Atrium, outside the Grand Atrium and in the Toyota 4Runner Lot South

Entrances, gates and finding your seat

Ball Arena has two main atrium entrances, the Grand Atrium and the East Atrium. The designated ADA entry doors are labeled Door 1/VIP entrance/ADA Entrance at both, and the arena says these are the doors closest to the building. Guests entering with medical or diaper bags should use the VIP/ADA Door #1 at either atrium for x-ray screening.

Elevators and escalators are tied to specific sections. Two elevators at the East Atrium entrance serve Sections 140, 250 and 367, and two at the Grand Atrium entrance serve Sections 106, 206 and 311. Two more at Section 122, 226 and 335 serve those sections, though during Nuggets, Avalanche and Mammoth games one of those is designated for media use only.

Escalators run from the Grand Atrium main entrance at Section 148 to the Club Level at Section 256, and from Lower Level Section 146 to Upper Level Section 375. One escalator serves the East Atrium at Section 144.

• ADA entry: Door 1/VIP entrance/ADA Entrance at the Grand Atrium and East Atrium
• East Atrium elevators: Sections 140, 250 and 367
• Grand Atrium elevators: Sections 106, 206 and 311
• Section 122, 226 and 335 elevators, with one reserved for media during Nuggets, Avalanche and Mammoth games

Food and drink

The official Ball Arena pages checked for this guide do not list concession stands, restaurant names or the arena's rules on outside food and drink.

Accessibility at Ball Arena

Accessible seats are available on Lower Level Sections 102, 106, 120, 130, 134, 136, 138, 140 and 144; Club Level Sections 216, 236 and 256; and Upper Level Sections 305, 311, 317, 327, 333, 339, 345, 351, 357, 367, 373 and 379.

Accessible parking is available on a first come, first served basis, and guests must display a state-issued accessible parking permit. Camry North Lot provides 103 standard ADA spaces and 7 van accessible spaces, and Special Needs parking is also available there once all other accessible spaces are occupied. Tundra Lot provides 8 standard ADA spaces and 4 van accessible spaces, and Rav4 Lot provides 3 standard ADA spaces.

ADA/Accessible pick-up and drop-off is available at the roundabout on 9th Street and via the Ball Arena Rideshare lot in the 4Runner West parking lot.

Guests with accessible needs are encouraged to purchase accessible seats on Ticketmaster.com by selecting 'Show accessible tickets' under the Filter section. Relocations are limited to one guest needing the accessible seating accommodation and one companion, based on availability.

Guest Relations Representatives cannot enter the parking lots, but they can meet or drop off guests outside any of the main entrances. For Nuggets games, wheelchair escorts via the court/floor level are only available to guests whose tickets include floor access (Courtside Rows 104 and Rows AA/BB in 148, 146, 102 and 104).

Ball Arena offers two Sensory Nooks at Section 120 and Section 340 in the elevator lobbies, and Sensory Bags can be checked out at all Guest Relations Kiosks at no cost. The bags include a special badge for guest recognition, fidget tools, noise-canceling headphones and other resources. The arena works with KultureCity on services for guests with sensory processing needs.

The UCHealth Nursing Suite is located near the First Aid Station at Section 132 or on the Upper Level at Section 348, and the Section 132 suite is wheelchair accessible. The First Aid Station is staffed by certified medical personnel and is located on the Lower Level across from Section 132.

For ASL interpretation, contact Guest Relations at least two weeks before the event; requests made within two weeks cannot be assured.

Last checked October 28, 2026.

• Accessible seats across Lower, Club and Upper Levels
• Accessible parking first come, first served with a state-issued permit
• ADA pick-up and drop-off at the 9th Street roundabout and the 4Runner West Rideshare lot
• Sensory Nooks at Section 120 and Section 340
• Nursing Suite near Section 132 and at Section 348

Parking and rideshare

Ball Arena parking lots open three hours before the start of the event, and Toyota Parking Lots at Ball Arena open three hours prior to an event, with parking staff on duty one hour after an event. On-site parking pricing is managed in real time and may change on event night based on demand, event attendance and parking availability. Credit and debit cards are accepted at all Toyota Ball Arena parking lots for all events.

The Toyota RAV4 Lot (Premier Parking) is open to the general public and offers Ball Arena's closest spaces. The Toyota 4Runner Lot and Toyota Tundra Lot also provide parking to permit holders and the general public. The Toyota Corolla Lot and Toyota Tacoma Lot are not available to the public for Concerts and Other Events.

The Toyota Camry Lot (VIP) is on the southwest side of Ball Arena; access during Colorado Avalanche games is restricted to vehicles displaying a VIP parking pass. The TRD-Pro Lot is valet parking, and all vehicles must be valeted by the parking department during an event; valet drop-off and pick-up is on the circle drive outside the East Atrium. EV charging ports are available in Camry South Lot on a first come, first served basis.

Rideshare, taxi and limo pick-up and drop-off is available at the Ball Arena Rideshare lot, at the intersection entrance of 5th and Walnut Streets in the 4Runner West parking lot only. The Rideshare Lot is presented by Lyft.

Elitch Gardens manages its own parking lot, separate from Ball Arena. From the South on I-25 North, take exit 210B for Auraria Parkway, merge onto Auraria Parkway, and turn left onto 7th, 9th or 11th Street to enter the grounds. From the North on I-25 South, take exit 212B toward downtown, turn left onto Speer Boulevard, and at the second stop light turn right onto Chopper Circle.

• Lots open three hours before the event; staff remain one hour after
• RAV4 Lot: closest public parking
• 4Runner and Tundra Lots: permit holders and general public
• Corolla and Tacoma Lots: not available to the public for concerts and other events
• Rideshare: 5th and Walnut Streets entrance, 4Runner West parking lot only
• Access Camry North Lot from 12th Street and Chopper Circle or 7th Street off Auraria Parkway

Bag policy and arena rules

Only small clutches, wristlets and fanny packs measuring 4" x 6" x 1.5" or smaller are allowed. Purses and backpacks are not permitted. Medical and diaper bags no larger than 14" x 14" x 6" are allowed with proper inspection at designated entrances, and diaper bags and medical bags and supplies must be kept with you at your seats at all times.

Binbox bag check is located near the Infinity Sculpture and the Spires in the Grand Atrium (main entrance) Plaza. Pricing starts at

Door and start times

For most events, Ball Arena doors generally open one hour before the event and close to entry at the conclusion of the event. Bag check opens 30 minutes prior to general doors.

Suite holders may access suites up to 90 minutes prior to each game or 60 minutes prior to concerts or special events, and may remain in their suites up to 30 minutes after the conclusion of a game or event.

Start times for a specific event are listed on the official event page. The pages checked for this guide do not state individual event start times.

• Doors: generally one hour before the event for most events
• Bag check: opens 30 minutes before general doors
• Suites: 90 minutes before games, 60 minutes before concerts and special events

Check tickets

Browse events on SeatCommons to find upcoming Ball Arena events.

Frequently asked questions

Where is Ball Arena?

Ball Arena is at 1000 Chopper Circle, Denver, CO 80204.

Which light rail lines stop at Ball Arena?

The Ball Arena/Elitch Gardens stop is served by the D, E, H and W light rail lines on the RTD system.

What bag can I bring into Ball Arena?

Only small clutches, wristlets and fanny packs measuring 4" x 6" x 1.5" or smaller are allowed. Purses and backpacks are not permitted.

Can I leave Ball Arena and come back in?

No. Ball Arena has a no re-entry policy, and any guest who exits for any reason will not be permitted back in.

Where is rideshare pick-up at Ball Arena?

Rideshare, taxi and limo pick-up and drop-off is at the Ball Arena Rideshare lot, at the intersection entrance of 5th and Walnut Streets in the 4Runner West parking lot only.

How early do Ball Arena parking lots open?

Ball Arena parking lots, including the Toyota Parking Lots, open three hours prior to the start of the event.